Every feature built into Maree-CareFlow — from NDIS billing to AI clinical reports to motor accident scheme management. All production-ready. No stubs. No partial builds.
Complete client records covering demographics, NDIS plan details, multi-scheme injury funding, ICD-10 diagnoses, consent records, goals, referral tracking, and a full document vault. Comprehensive search and filtering across your entire caseload.
Full practitioner profiles with AHPRA number, provider numbers, discipline classifications, and credential tracking (WWCC, police check, indemnity insurance, first aid). Automated credential expiry alerts at 90/60/30/7 days. Billing blocked on critical expired credentials.
Month, week, and day calendar views. Six appointment types (Direct Therapy, Telehealth, Home Visit, Group Session, Admin, Supervision). Two-way sync with Google Calendar, Microsoft Outlook, and Apple Calendar. AI travel-optimised scheduling to minimise practitioner drive time.
Full supervision relationship management — as supervisee and supervisor. Session recording with structured notes, topic tags (Clinical, Administrative, Professional Development, Case Review), action items with completion tracking, and dual digital signature capture from both parties.
Secure file storage linked to clients, practitioners, and organisations. Supports Intake, Assessment, Plan, Report, Invoice, Credential, and General categories. Files stored in secure, enterprise-grade cloud object storage. Download and in-browser preview for PDFs and office documents.
Complete NDIS financial workflow: time entry logging with NDIS Support Catalogue lookup, approval workflow (draft→submitted→approved/rejected), bulk invoice batches, and one-click myplace CSV export. State-specific pricing with ACT/NSW/QLD/SA/TAS/VIC/WA loading multipliers and remote zone loading.
All 8 state/territory schemes: TAC (VIC), MAIB (TAS), CTP/SIRA (NSW), MAIC (QLD), CTP (SA), ICWA (WA), MAIC (ACT), MAC Scheme (NT). Per-scheme fields include claim number, insurer, session approval tracking with visual progress meters, approval expiry countdown, and legal proceedings flag.
Per-scheme km rates (NDIS $0.97/km, ATO $0.88/km). Manual entry or odometer mode. Advanced day-trip splitting across multiple clients using equal, distance-proportional, or sequential algorithms. Approval workflow with batch operations for managers. Guard rails for km thresholds.
NDIS group therapy sessions with automatic billing fan-out to individual participant invoice line items. Enforces NDIA 10-participant cap. Per-participant NDIS funding validation before fan-out. Group roster with absent-participant exclusion from billing.
HICAPS terminal integration for real-time health fund gap payment processing. Medicare Better Access items 10950–10970, CDM plans, PRODA claiming. Per-practitioner Medicare provider number validation. DVA/TAC/MAIB as native funding types.
Real-time NDIA PACE API integration for participant identity verification, funding balance queries per support category, direct payment request submission, and status tracking (submitted/accepted/rejected/paid). Prevents invoicing against exhausted budgets in real time.
Generate 5 NDIS report types (Progress Report, FCA, AT Justification, SIL Assessment, Home Modification Report) using locally hosted AI engine — data never leaves your server. Mandatory AHPRA client consent checkpoint. Practitioner attestation required for approval. BSP reports hard-blocked at the API level (NDIS Commission requirement). Full AHPRA, Privacy Act APP 3/6/8/11, ACSQHC, and TGA AiMD compliance.
Dedicated cloud transcription service (primary) with local AI fallback. SOAP note auto-generation from transcript using our local AI engine. Client AI consent required before any audio is sent to the transcription service (APP 6/APP 8 compliance). Transcripts stored in secure object storage — never auto-saved to clinical notes without practitioner review.
Personal KPIs (billable hours, utilisation, cancellation rate, notes on-time %, revenue) plus weekly trend charts for all practitioners. Funding burn rate and projected depletion per active client. AI-generated at-risk client identification. Funding request workflow with AI-generated justification letters to plan managers.
Automated compliance rule checking (hard limits, soft limits, thresholds) with pass/warn/fail results. Configurable jurisdiction and category tagging. Regulations feed monitors government sources for content changes and generates AI summaries. Traffic-light compliance dashboard with historical check timeline.
NDIS SDA Design Standard 2021 compliance checking for Improved Liveability, Fully Accessible, Robust, and High Physical Support design categories. Measurement recording (doorway widths, corridor clearances, bathroom turning circles, ramp gradients). AI photo assessment via built-in AI vision with MCF Measuring Stick calibration requirement.
Immutable, trigger-enforced audit trail recording every create/update/delete action with user identity, entity type, entity ID, and before/after values. Cannot be edited or deleted. Admin panel for browsing, searching, and filtering. Export capability for NDIS audits and legal discovery.
NDIS short-notice cancellation enforcement (24-hour rule). Automatic flagging of short-notice cancellations for late-fee billing. Cancellation rate monitoring per client, practitioner, and organisation. Revenue impact reporting quantifying recovered late fees. At-risk client identification.
Secure portal for external referrers (NDIS support coordinators, TAC/MAIB case managers) to submit and track referrals without accessing internal clinical data. 18 configurable access permissions. Privacy firewall: internal notes never returned at API level. 3-step referral form with client consent confirmation.
Automated intake of electronic referrals from HealthLink and Argus clinical messaging networks via Australian clinical messaging standards (HL7). Auto-populates client demographics, referring provider, and diagnosis. Background inbox polling every 60 seconds. APP 4 compliance workflow for unsolicited referrals.
Australian Consumer Data Right (CDR) open banking integration via Basiq. Connect practice bank accounts for AI-assisted transaction categorisation and automatic invoice reconciliation — incoming bank transactions matched against outstanding invoices and marked paid automatically.
Privacy Act APP 12 Subject Access Request (SAR) export — one-click generation of all data held for any client (JSON + human-readable summary). Organisation data export (CSV) for migration. Full system backup (JSON snapshot with schema version). Export job tracking with 7–30 day presigned download URLs.
Browser push notifications via the W3C Web Push standard. Notification types: appointment reminders (24h and 2h), funding balance alerts, credential expiry warnings, incoming referrals. In-app notification centre with read/unread status. PWA service worker receives push even when browser tab is inactive.
Full OpenAPI 3.0 REST API (available at /api/docs). Bearer token authentication. Tenant-scoped request isolation. Consistent response envelopes. Pagination on all list endpoints. Filtering, sorting, and search. Versioned /api/v1/ for forward compatibility.
Full multi-tenant architecture with complete data isolation between organisations (row-level tenant scoping). Stripe-managed subscription tiers with SCA-compliant checkout, subscription lifecycle management, and feature gating by tier. Webhook-driven tier changes reflected immediately.
Support worker shift rostering with conflict detection, SCHADS Award overtime alerts (38-hour threshold), double-shift gap enforcement, and shift status workflow (Draft→Published→Confirmed→Completed). Weekly grid view of all worker shifts across the organisation.
100-point composite scoring system ranking appointment slot suggestions by travel time (40pts), client preference match (30pts), practitioner skill match (20pts), and time-of-day preference (10pts). Geospatial distance calculation using lat/lng coordinates. Practitioner home base as start/end point.
7-role RBAC system (super_admin, admin, org_manager, practitioner, support_worker, billing_only, read_only). Every action is permission-controlled. Multi-tenancy with per-organisation data isolation. Invitation-based user onboarding. MFA (TOTP) for all users. Active session management and remote revocation.
Standards-based service worker with offline support, background sync, and PWA install prompt. Responsive layout with hamburger drawer navigation and bottom tab bar on mobile. ResponsiveTable and MobileCard components automatically reflow data tables on small screens.
Complete data isolation between organisations via row-level tenant scoping. Per-organisation configuration for AI, calendar integrations, and billing settings. Super-admin cross-organisation visibility for umbrella NDIS organisations and franchise arrangements.
cPanel shared hosting — upload release zip, extract to public_html, run 5-screen wizard. Docker VPS — single command installer with full production-ready application stack. Bare-metal Ubuntu — systemd services, Nginx, virtualenv. All options documented with step-by-step guides.